FAQ

Addessi Diamonds

When you choose Addessi Jewelers for your ring purchase, you can be assured that all diamonds we carry have been hand selected by Addessi to the highest standards for cut, color, and clarity. Our diamonds are cut to exacting 3-D symmetry to create timeless fire and brilliance. And an Addessi Diamond comes to you complete with documentation that certifies its history and all key attributes.

The 4C’s

Critical to the selection of a diamond are cut, color, clarity, and carat. These 4C’s are used around the world to describe a diamond’s characteristics. Understanding how they come together in a diamond will help you gauge a diamond’s value. Educating yourself about the 4C’s is helpful, but ultimately a trusting relationship with your jeweler is paramount. Addessi Jewelers will be happy to demonstrate these diamond characteristics first hand

Care & Cleaning

Fine jewelry is a precious possession that is designed and crafted to last a lifetime. However, proper care is required to assure the lasting qualities of your jewelry.

Store your jewelry in a clean, dry place. Keep your jewelry in a fabric-lined jewelry case, or in a box with compartments and dividers. If you prefer to use ordinary boxes, wrap each piece individually in soft tissue paper. Don’t jumble your jewelry pieces in a drawer or jewelry case. Pieces can scratch each other.

Be careful when removing your jewelry to wash your hands. Do not leave your jewelry on the rim of a sink where it can easily slip down the drain.

There are many types of small machines on the market that will clean jewelry in a matter of minutes using high-frequency sound. These machines, called “ultrasonic cleaners,” are available in many different models and prices. They can be a convenient way to quickly clean your jewelry at home. However, they can damage some jewelry. Addessi Jewelers can tell you if an ultrasonic cleaning machine is right for your jewelry wardrobe and, if it is, we can recommend an appropriate model.

Insurance

Most people take more care in selecting diamonds and jewelry than they do in choosing an insurance policy that protects their purchases from loss, damage or theft. This is unfortunate, because the reimbursement and replacement policies of insurance companies vary considerably when it is time to pay a claim. Some insurers will not reimburse for “full value” as indicated in the policy, but will instead exercise the right to replace the item by either offering a cash settlement, which can be below the full replacement cost, or by purchasing a substitute.

We recommend that you ask the following questions if you purchase additional insurance for your fine jewelry:

  • Is there a deductible? If so, how much is it and how does raising or lowering the deductible affect your premiums?
  • Do you need to get an appraisal? If so, what are the requirements?
  • Are items covered no matter where the loss occurs? For instance, are you covered during domestic and/or international travel?
  • Is negligence covered?
  • Is the policy for full value replacement cost?
  • Does the insurance cover both repair and replacement?
  • Must you replace the item, or can you obtain a cash settlement?
  • What happens if an item is not replaceable?
  • What types of documentation will you have to provide when you make a claim?

Addessi Gift Cards

Make your gift-giving special and convenient by purchasing our exclusive Addessi Jewelers Gift Card. An elegantly wrapped gift card from Addessi is always appreciated, and it speaks volumes about the gift bearer.

Call 203-438-6549 to order or visit our store on historic Main Street in Ridgefield.

Business Accounts Rewards Programs

We welcomes in-store house accounts and our experienced staff can provide invaluable assistance in helping you initiate your acount today. We offer LAYAWAY ACCOUNTS TOO!! Our Platinum Points Rewards Program will give you extra benefits from special pricing, service benefits and excpetional service.  Ask about our PP program today. Call us at 203-438-6549 or stop by the store to set up your account.

 

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